This qualification is for anyone wanting to work as a CCTV Operator. It provides you with the required skills and knowledge to gain your SIA licence.

You will learn about your required behavioural standards, the law relating to searching a person, powers of arrest, recording incidents, crime scene preservation, reducing risk, conflict management, communicating effectively, caring for vulnerable adults, awareness of trafficking, drug and alcohol issues.

Guided Learning Hours Minimum Contact Time Course Price
Guided Learning Hours: 32 hours Minimum Contact Time: See below hours Course Price: £TBC


(GLH) Guided Learning Hours are the hours that a student needs to be engaged in learning. This includes time spent in independent study, but does not include assessment.

Minimum contact hours (MCH) is where the learner is in the same room as the tutor and receiving training, or undertaking examinations or assessment.

For this course, MCH are 23 hours if you have Unit 1 from your DS or SG qualification or if you carry out 10 hours of home learning and pass the exam on day 1 of the training. It must be carried out over 4 days.

Content and Assessment--

This course consists of three units:

Unit 1 (if not previously obtained): Working in the Private Security Industry.

A 1-hour multiple-choice exam with 40 questions. You must score 28 out of 40 to pass.

Unit 2: Working as a CCTV Operator within the Private Security Industry.

Assessed by 40 questions, 1 hour. You must score 28 out of 40 to pass.

Unit 3: Practical Operation of CCTV Equipment within the Private Security Industry.

A practical assessment and completion of workbook – 100% pass mark required.

Course Requirements--

ID Requirements

You must be able to provide sufficient ID . See link below.

SIA ID requirements

English Language Skills

CCTV operatives will be required to make calls to the emergency services, communicate to ground staff and liaise with wider departments and teams. It is therefore essential that CCTV operatives are able to communicate clearly.

In addition, all assessment will be conducted in the medium of English. You must have sufficient language skills before being assessed. You should have language skills equivalent to:

  • A B1 Level Qualification
  • An ESOL qualification at Level 1 on the Ofqual register taken in England, Wales or Northern Ireland
  • A functional skills Level 1 in English.

Supporting Documents--

  • Unit 1 Mock Exam
  • Unit 1 and Unit 2 Pre Learning Workbook
  • Unit 2 Information Sheet
  • SIA ID requirements